Refund policy

Return & Refund Policy

Our goal is to ensure you have a smooth and transparent shopping experience. Please review the information below regarding returns, exchanges, and refunds.

Eligibility for Returns

Returns are accepted only in cases where the size received differs from the size originally ordered.

To be eligible, you must contact us within 14 days of the delivery date.

Items must be:

How to Request a Return

Email our support team at contact@lcst-outlet.com with your order number and a brief explanation.

Our team will review your request and send you the return instructions and address, if applicable.

Once the item is received and inspected, you will be informed of the next steps.

Refund Processing

If the return is approved, the refund will be issued within 5–7 business days and credited back to the original payment method used at checkout.

Please note that processing times may vary depending on your bank or card issuer.

Exchanges

If the issue is related to receiving an incorrect size, our support team can also assist you with an exchange, subject to availability.

Additional Information

Return shipping costs are covered by us only when an incorrect size was sent.

Items purchased on sale or customized/personalized products are not eligible for return, unless there was a size discrepancy.

If you have any questions or need assistance, feel free to contact our support team at

contact@lcst-outlet.com.